Evansville, Ind. – Vectren Energy Delivery (Vectren) is again offering its Gift of Energy program this holiday season, which allows individuals to make a payment toward the Vectren energy bill of a friend, family member or neighbor.
The monetary pledge, which makes a perfect holiday gift, will be displayed on the recipient’s next bill as a payment. Both the donor and recipient will receive an official Gift of Energy certificate in the mail, listing the donor’s name, recipient’s name and the amount of the pledge. If elected, the donor can remain anonymous.
Evansville, Ind. – Vectren Energy Delivery (Vectren) is reminding its customers about ways to cut energy costs throughout the holiday season.
“The holidays typically bring an increase in energy consumption, whether it be dressing up your home in decorative lights or hosting a houseful of guests,” said Brad Ellsworth, president of Vectren South. “However, there are a number of simple ways to use energy wisely and safely over the next several weeks.”
Following last week’s announcement that the Evansville Freedom Festival Hadi ShrinersFest would not include the Blue Angels due to the inability to raise enough funds, Vectren Corporation (Vectren) has stepped forward and pledged $50,000 to ensure the Navy’s flagship aviation team will be a part of the 2015 riverfront festival.
“The Hadi Shrine is elated with Vectren’s one-time gift allowing the Blue Angels to participate in the 2015 event as planned,” said ShrinersFest spokesperson Dale Thomas. “We are grateful to Vectren and the dozens of other corporate sponsors that make the ShrinersFest a success each year.”
Evansville, Ind. – Vectren Energy Delivery (Vectren) is warning customers of a multi-state bill payment scam that has re-surfaced in the Vectren electric service area. As part of the scam, which is targeting primarily businesses, customers receive an unsolicited phone call from a fraudulent individual claiming to be a representative for Vectren. The individual warns that a Vectren technician will disconnect the customer’s energy service if the customer fails to make an immediate payment – usually within a half hour.
Customers are instructed to purchase a prepaid debit card from a local store, often CVS or Walgreen’s, and call the fraudulent individual back to supposedly make a payment toward the Vectren bill. Upon calling back, the customer is asked to provide the receipt number and PIN number from the prepaid debit card, giving the individual instant access to the card’s funds and the ability to immediately drain its balance.
Evansville, Ind. – Vectren Energy Delivery (Vectren) recently began an 11-mile, $7.2 million gas infrastructure modernization project, which will begin with a rebuild of its Kasson natural gas pipeline and regulator station, located on Red Bank Road, just south of New Harmony Road. All of the existing 12-inch and 16-inch transmission pipe located within the Kasson station will be replaced to ensure tools inserted within the pipeline during inspections can efficiently detect abnormalities, such as mechanical damage, cracks or corrosion. In addition to rebuilding the Kasson station, 11 miles of 16-inch transmission pipeline stretching from Vectren’s Kasson station on the west side of Evansville to its Old Boonville Highway station on the east side will be pressure tested to validate the integrity of the pipeline. This project is one of several gas infrastructure improvements being made during Vectren’s multi-year plan to modernize its gas infrastructure throughout Indiana.
“To maintain the safety and integrity of our larger, high-pressure transmission pipelines, we conduct in-line, ground and aerial inspections on a routine basis and then repair and/or replace sections of the pipeline if issues are found. These pipeline improvements will allow a greater length of pipeline to be checked in a single inspection, lowering overall routine inspection costs,” said Brad Ellsworth, president of Vectren Energy Delivery of Indiana -South. “Furthermore, projects like this ensure Vectren complies with existing and expected federal and state regulations related to pipeline safety.”
Evansville, Ind. – Beginning this week, Vectren customers receiving their monthly billing statement will notice a change in the look and feel from what they traditionally open from their mailbox; or receive in their email inbox. An enhanced bill design will provide customers the opportunity to view their account information in an easy-to-read format along with improved historical charts which allow customers to compare energy usage over time.
“We’ve taken our customers’ feedback into consideration when redesigning the bill,” said Robbie Sears, Vectren’s vice president of customer energy solutions. “Customers wanted more account information and important messaging to be located on the bill versus separate inserts, and the new format will allow us to deliver on those requests, which include providing monthly energy efficiency or safety tips.”
Evansville, Ind. – Just in time for storm season, Vectren has launched an enhanced mobile web site to provide customers more tools and resources to interact with Vectren via a smartphone or mobile device. The updated mobile site gives customers several new features, including:
The mobile site is most often used by customers for online bill payment or submitting and obtaining electric outage information. Customers can quickly report or view electric outages, as well as access details about estimated times of restoration. With this month’s site updates, customers can now navigate the traditional website’s most accessed links in a format that is less text-heavy and convenient for mobile users.
“Enhancing our customer’s experience via mobile device was a top priority given the ever-growing number of customers who own smartphones,” said Brad Ellsworth, president of Vectren Energy Delivery of Indiana-South. “The mobile site makes accessing the most desired information even easier and provides customers with more self-service options.”
To access the enhanced Vectren mobile site, visit www.vectren.com from a mobile device.
VECTREN NEWS RELEASE
MAY 5, 2014